Overview

Service Grievance Online Application & Status Track
Offered By
Kerala Food & Civil Supplies Department
Eligibility Consumers
Service Mode Online
State Kerala
Official Website http://pg.civilsupplieskerala.gov.in/

PG CSD Kerala Grievance Redressal Cell

The grievance redressal cell of Civil Supplies Department aims to make the Public Distribution System corruption free and more efficient.

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This portal provides facility to register complaints. It also facilitates centralized process for category based routing of all the complaints to the concerned authority and convenience to the authority in grievance rederessal. Complaints can be uploaded with maximum evidence (including audio, video clippings).

Please note that legal proceedings will be initiated against those who upload wrong information. Process for monitoring of complaints is included and complainant feedback mechanism is available for improving the resolution efficiency.

Subjects/Topics Cannot Treated As Grievances

1. RTI Matters
2. Court related / Subjudice matters
3. Religious matters
4. Political matters
5. Grievances related to service rules of employees

Grievance Online Application

1. Visit Grievance Page 
2. Fill the Form
3. Attach the Supporting Documents
4. Submit the Form

Grievance Application Status

1. Visit Application Status Page 
2. Enter your Mobile Number given in the application.
3. Submit

Contact

You can reach Kerala Civil Supplies on the contact details given in the ‘Contacts’ link.

Have a question? Please feel free to reach out by leaving a comment below

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